HARNESS CATALOG OF SERVICES
Version 1.0
Updated June 2025
HOW TO USE THIS CATALOG
This Catalog of Services outlines the comprehensive offerings available through Harness. When completing your Work Order, select from our three subscription levels and any additional à la carte services based on your organization's needs. For detailed terms and conditions, please refer to your Work Order links.
CORE SUBSCRIPTION PLANS
Harness offers three core subscription plans to meet the diverse needs of non-profit organizations:
PAYMENT OPTIONS
Harness offers three payment options for each plan:
PLAN INCLUSIONS
1. STRATEGIC OPERATIONAL COUNSEL - INCLUDED IN ALL SUBSCRIPTION PLANS
Service Overview: Strategic guidance and consultation to help align your organization's goals, infrastructure, and fundraising initiatives.
- Foundation Analysis: Harness will conduct a comprehensive analysis of your organization's mission, fundraising goals, fundraising channels audit, and operational capacity to gain insight that will allow us to provide personalized infrastructure and fundraising support.
- Annual Plan: Harness will provide an annual fundraising calendar of priorities, high-level goals, success measurements, and targeted donor personas.
- Platform Management: Harness will deliver a "white-glove" onboarding experience and serve as the Client's designated platform manager for all actions and activities associated with the Harness dashboard.
- Managed Integrations: Harness will recommend, guide, and connect your organization to connect CRM, Accounting, and Email Service Providers with the Harness platform to ensure Harness information is shared with your platforms. Not all services are available for integration.
- Marketing Calendar: Harness will provide a marketing content calendar featuring social, email, and text content and designs.
2. FUNDRAISING & MARKETING SERVICES - INCLUDED IN ALL SUBSCRIPTION PLANS
A. QUARTERLY CAMPAIGN
Service Overview: Harness will provide strategic counsel, fundraising, graphic design, and marketing services to support the execution of one managed fundraising campaign per quarter.
- Campaign Strategy Blueprints (Included in all plans):
- Campaign Goal & Impact Metrics
- Core Appeal Narrative
- Key Message Framework
- Outreach Templates
- Launch Strategy
- Campaign Creative: Harness will produce campaign narratives, message frameworks, and creative assets to effectively promote the fundraising campaign to key stakeholders and the general public. Creative assets include: Digital Hero / Banner Images, Print Flyers, Newsletter Appeal Templates, Branded QR Codes, and Social Media Frames.
- Campaign Management: Harness will collaborate with the Client to design and optimize comprehensive fundraising campaigns tailored to meet the Client's specific funding needs. Through a phased approach, the Harness team will provide strategic guidance and ongoing campaign management to deliver measurable results and sustained donor engagement.
B. QUARTERLY EXECUTION DELIVERABLES
C. PREMIUM FUNDRAISING SUPPORT
Service Overview: Client will have the ability to choose one of the Premium Fundraising Support services per quarter
- Direct Mail Appeals: Creation and/or modification of both the content and creative of a direct mail asset
- Major Donor Engagement Counsel: Strategic counsel on how to best engage major individual/corporate donors to maximize donation appeal
- Custom Donor Stewardship: Development of gratitude and impact stewardship content
- Custom Campaign Landing Pages: Development of a landing page in support of either your fundraising campaign, upcoming event, or informational page for your organization
- Wealth Screening: Utilizing client donation history and key donor information, Harness will be able to provide 10 screenings per month, outlining and making recommendations on donation ability
ADDITIONAL SERVICES / ADD-ON SERVICES
These specialized services can be added to any subscription plan for an additional fee or are included in the Executive plan.
The Executive plan includes ONE ADDITIONAL SERVICE PER QUARTER.
ADD-ON SERVICE DETAILS
1. WEBSITE REBUILD / MANAGEMENT
Service Overview: Guidance and creation of a strategic, user-friendly website that effectively communicates your mission, engages users, and drives meaningful action.
What's Included:
- Strategic planning and audience analysis
- Content strategy and navigation design
- Initial website wireframe
- Creative asset development
- Launch and technical optimization
- Access to the completed website for ongoing edits and enhancements
2. PREMIUM MARKETING SERVICES
Service Overview: Dedicated support to optimize digital channels through a comprehensive strategy aimed at enhancing audience engagement and delivering measurable results.
What's Included:
- Management of the Google Ads for Nonprofit grant program
- One hero promotional short video
- One custom impact blog or stakeholder interview per quarter
- Enhanced digital communications planning
- Platform-optimized content creation and distribution
3. EVENT OPERATIONS SUPPORT
Service Overview: Comprehensive support to plan, execute, and optimize your fundraising event, ensuring a memorable experience and an effective fundraising tool.
What's Included:
- Event tracker for coordination of sponsors and donors
- Online ticketing and sponsorship collection
- Strategic event planning and goal alignment
- Recommendations for enhancing the event
- Outreach counsel for sponsor engagement
- Creation of high-quality marketing materials
- Event-day execution planning and checklist
- Post-event stewardship planning
4. NEW FUNDRAISING PROGRAM DEVELOPMENT
Service Overview: Partnership to design and implement a tailored fundraising program aligned with your goals, whether focused on major donor cultivation, corporate sponsorships, or emergency fundraising needs.
What's Included:
- Organizational capacity assessment
- Program strategy and infrastructure development
- Marketing asset creation
- Audience engagement planning
5. GRANT PROGRAM SUPPORT
Service Overview: Strategic framework to elevate success in securing grant funding by aligning organizational needs with high-value opportunities and streamlining processes. Harness will help guide you through the application process, but it will not apply for grants on your behalf.
What's Included:
- Comprehensive needs assessment
- Establishing organizational needs
- Funding opportunity identification
- Harness researches and recommends up to 25 grants to apply for
- Supporting details for each of the recommended grants
- Refinement of grants to 2 key grants to apply for
- Application support
- A baseline Letter of Interest to utilize for applications
- Final edits and revision recommendations
- Tracking systems development
- Templated tracking tools to help organizations track submissions
TERMS AND CONDITIONS
Service Modifications:
- Harness reserves the right to modify service offerings with 30 days notice
- Additional services outside the selected subscription plan may require a separate Work Order
Package Selection:
- Clients select a CORE SUBSCRIPTION SERVICE (Pro, Exec Lite, or Executive) as their base service package
- ADDITIONAL SERVICES can be added to any plan for additional fees (one ADDITIONAL SERVICE per quarter is included in the Executive plan)
Work Order Process:
- Work Orders will specify the chosen subscription plan and any additional services
- Terms and conditions, privacy policy, and detailed service descriptions are linked in the Work Order
CONTACT INFORMATION
For Questions About Services:
- Existing Customers: Please contact your Account Manager or help@goharness.com
- New Customers: Please contact your sales representative